SHIPPING DELIVERY POLICY
Last updated April 03, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms:
https://vortexbaits.com/terms-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
In-Store Pickup
In-store pickup is available for All products.. Pickups are available Tuesday to Saturday by prior appointment.
For collection, please do not order via the website, instead, please call 07704299404 to arrange a visit to our unit.
We offer various shipping options, a third-party supplier will be responsible for shipping & delivering your products after it has left our premises.
Shipping Fees
We offer shipping at the following rates:
| Weight | Shipping Cost | Shipping Method |
| Up to 2kg | £4.99 | Royal Mail Tracked 48 |
| 2kg – 30kg | £9.99 | Parcelforce Express 24 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights.
Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made up to 10 working days after the day we accept your order. For more information please refer to our Terms.
Please note, all parcels are collected on Wednesday. Small parcels (up to 2kg) are delivered via Royal Mail 48 tracked – usually delivered on Friday.
Larger parcels (2kg up to 30kg) are delivered via Parcelforce Express 24 and are usually delivered on Thursday.
Once your order has been processed, you will receive an email with tracking details.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
•If delivery is delaved for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If vou have questions about returns, please review our Return Policy:
https://vortexbaits.com/return-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Email : [email protected]